Confirm the requirements, design the architecture, do the on-site work, move the data, train the staff, and maintain it after go-live. Five stages joined into one service chain.
Buy the equipment from one vendor, hire a second for the installation, a third for the migration, and sign a separate maintenance contract on top. Every join and every decision in between ends up back with the customer's IT team.
Our scope covers all five stages. Take the whole chain, or just one stage.
We look at what you have before we quote. What problem needs solving comes first; model numbers come second.
We visit the data center to look at racks, power, cooling, and equipment versions, and interview the teams who will use the system.
We draw the target architecture, and spell out what each option costs you in price, maintenance effort, and room to grow.
A Proof of Concept (POC) is a small-scale trial run in your real environment before you buy. Total Cost of Ownership (TCO) modeling puts licensing, hardware, maintenance, and staff time into the same calculation.
Build quality decides how maintainable the system is later. Every detail counts.
Equipment mounted, power and network cabling run, labels applied, and cable runs tidied. Neat cabling exists so that you can find the one cable that matters during an outage.
Firmware version checks, base configuration, network and security settings, and integration testing.
Nothing goes live until every item on the checklist is confirmed. The cutover window can be scheduled for off-peak nights or weekends, with the date and hours agreed in the contract up front. The rollback method is agreed in advance too.
The biggest risk in a migration is not being able to get back. So we migrate in batches, each with a rollback plan ready.
Moving existing VMware virtual machines (a VM is an independent host carved out of a physical server) onto the new platform. Every one is verified.
When old equipment is retired, configuration files, policy rules, account permissions, and data are transferred so no rule is left behind.
We start with the lowest-impact systems, then widen the scope once they are stable. Every batch has its rollback plan written in advance.
The goal is for your own IT staff to operate and adjust the system themselves. Routine configuration changes should not need an outside engineer.
Training runs on your own equipment and data, so what your team practises is what they will actually face in operation.
A run-through of daily operations: making changes, reading the monitoring, and what to do first when an alert fires.
Architecture diagrams, equipment inventories, IP and account allocation tables, configuration notes, and change records are all handed over to you.
The annual maintenance contract provides business-hours technical support. Both the scope and the support window are written into the contract.
We help diagnose and resolve problems as they arise. When a case needs to go to the vendor, we open it and follow it through to closure.
At the agreed interval we review system status, resource utilization, alerts, and redundancy.
Tracking vendor releases and security advisories is part of annual maintenance. We assess the impact and advise when to update. Management console access restrictions and configuration hardening are reviewed at the same time.
We flag license expiry dates in advance and help assemble the renewal list and quote. We source vendor products and support through authorized channels in Taiwan, and provide planning, deployment, migration, training, and annual maintenance services.
Scope of services:troubleshooting, scheduled health checks, firmware and version update advice, and vendor renewal handling - these four are the fixed content of annual maintenance. Which equipment is covered, how to reach us, and how often each item is performed are all itemised in the contract.
The same five stages applied to different solutions put the weight in different places.
Planning inventories your public-facing services and domains; the build starts in monitoring mode, then tightens the rules.
Planning means a site survey and signal assessment; the build is mounting, cabling, and configuration.
Planning starts with a POC and TCO; migration runs in batches with rollback plans. That page also covers Hitachi JP1.
Planning defines the module scope; the build covers customization and system integration. Accounting and tax are handled together with our financial and tax consulting partners.
Yes. When we take on a single stage, we start by understanding the existing environment and agreeing the scope and handover boundaries.
We can assess it. First we confirm the model, version, and vendor support status, then explain how far we can take it. If vendor support has already lapsed, we help renew it first.
There will always be a cutover window. What matters is keeping it within an acceptable range: migrate in batches, agree the cutover window in advance and schedule it off-peak, and write the rollback plan first. More on this in Insights.
Leave your contact details and a description of what you need. An engineer will get in touch to help assess architecture planning, deployment approach, and annual maintenance scope.